Aprobar la Segunda Enmienda al Acuerdo de Apoyo y Mantenimiento con Amadeus Airport IT Americas, Inc., (Amadeus) para la adición de servicios de apoyo de Soluciones Biométricas de Amadeus (ABS) para nuevo equipo implementado, como parte de la expansión de la terminal, en dos ubicaciones de puertas adicionales, y la adición de lectores de pasaportes a los quioscos de Servicio Común de Autoservicio (CUSS) para aumentar la cantidad por $10,559.52 para un monto total del contrato de $21,119.04 (Distrito de Consejo 4)

REPORT TO THE CITY COUNCIL FROM: MARK THORPE, Director of Aviation Airports Department By: JOSHUA CASTELLANO-GONZALEZ, Assistant Director of Finance and Administration Airports Department MELISSA GARZA-PERRY, Airports Properties Manager Airports Department SUBJECT ..Title Approve the Second Amendment to the Support and Maintenance Agreement with Amadeus Airport IT Americas, Inc., (Amadeus) for the addition of Amadeus Biometric Solutions (ABS) support services for new equipment implemented, as a part of the terminal expansion, at two additional gate locations, and the addition of passport readers to the Common Use Self Service (CUSS) kiosks to increase the amount by $10,559.52 for a total contract amount of $21,119.04 (Council District 4) ..Body RECOMMENDATION Staff recommends Council approve the Second Amendment to the Support and Maintenance Agreement with Amadeus Airport IT Americas, Inc., (Amadeus) for the addition of Amadeus Biometric Solutions (ABS) support services for new equipment implemented, as a part of the terminal expansion, at two additional gate locations, and the addition of passport readers to the Common Use Self Service (CUSS) kiosks to increase the amount by $10,559.52 for a total contract amount of $21,119.04 and authorize the Director of Aviation, or designee, to sign all documents related to this amendment. EXECUTIVE SUMMARY Fresno Yosemite International Airport (FAT) currently has eight (8) airlines operating on the common use system for ticketing and baggage tags. The current shared use platform was initially installed by Amadeus at the passenger check-in/ticketing counters in 2008 and was extended to the passenger gates in 2013. The airline shared use platform has proven to be an invaluable operational tool for FAT and the airlines and has extended the useful life of the terminal facility. The initial Contract also includes Airport Operational Database (AODB); Resource Management System (RMS); Enterprise Service Bus (ESB); DATAHUB /OAG; Flight Information Display System (FIDS); WebFIDS; EASE/EASE-FX - EASE™ (Extended Airline System Environment) Extended Airline System Environment; Hardware Warranty; Maintenance; 24/7 Help Desk, and Two (2) full-time, on-site staff: Manager and Engineer (Support and Services) at FAT’s terminal building. The current shared use contract was approved in May 2023, with a term of 5 years, expiring in 2028. In June 2025, Council approved the First Amendment of the Support Agreement to add Biometrics Passenger Processing for departing international passengers and Common Use Self Service (CUSS) kiosks for departing passengers. The purpose of the Second Amendment of the Support Agreement is to add these support services to the additional gates and equipment installed in the new Concourse B expansion area and add passport readers to the Common Use Self Service (CUSS) Kiosks. BACKGROUND The Amadeus System (System) at FAT has been instrumental in accommodating the growth of airline service without having to physically expand the facility and has resulted in new efficiencies by enabling airlines to operate out of vacant counters, which is essential during peak processing times and to accommodate additional flights. This capability has the direct effect of expanding the capacity of the facility by making it more efficient and sustainable, instead of investing in capital infrastructure and physical facility expansion at a much greater and long-term cost. The Amadeus System also allows new airlines to begin operations at FAT without costly and time-consuming changes to existing infrastructure. Without a shared use system, airlines would need to revert to using their proprietary systems, which is no longer possible or desirable because FAT does not have sufficient counter or gate space to accommodate all flights and airlines without making a significant and expensive expansion to the terminal facility. There are other forms of shared use systems, but they do not allow the airlines to operate from their native DCS environment. These other systems are specifically designed for use primarily at large international terminals where hundreds of flights occur per week and airlines interface with multiple foreign destinations. Due to the specialized nature of this shared use platform, Council authorized the Airports Department (Department) to negotiate the current contracts which included System licensing, hardware, software, and support thereof (for check-in/ticketing counters and FIDS) directly with Amadeus in February 2008. This occurred after the Department had performed an extensive solicitation and search process and Amadeus was the only company that was (and still is) able to provide a shared use system of this type. In April 2008, the Council approved the initial Amadeus contracts. In June 2025, the Council approved the First Amendment that included the integration of two new Amadeus products into FAT’s Common Use Operations System. The first product is the Biometrics for departing international passengers at FAT. Biometrics via facial scan will soon be a requirement of the Customs and Border Protection (CBP). Under this Amendment, FAT will add Biometrics to two of the passengers boarding gates (i.e., Jet Bridges 11 and 15), which are currently being utilized by the airlines that offer direct international service. It has been added to the new Concourse B gates (B1 and B2) during the completion of the terminal expansion project known as FATforward. The second item the First Amendment approved the use of Common Use Self Service (CUSS) kiosks for departing passengers. Currently, some airlines offer a self-service kiosk in the airport lobby to allow passengers to check-in their luggage and obtain a printed boarding pass. The purpose of the kiosk is to speed up the passenger check-in by bypassing the standard queuing line. The CUSS kiosks will put all the airlines on the same kiosk system that is connected to the current Common Use ticketing system found throughout FAT’s terminal building. The purpose of the Second Amendment of the Support Agreement is to add the support services of the additional gates and equipment in the new Concourse B expansion area and add passport readers to the Common Use Self Service (CUSS) Kiosks. The City Manager has previously approved Amadeus as a Uniquely Qualified Vendor for these services. This Second Amendment is consistent with the previously executed Amadeus Contract and has been reviewed and approved as to form by the City Attorney’s Office. The City’s Risk Management Division has reviewed and approved insurance and indemnity provisions. ENVIRONMENTAL FINDINGS On June 26, 2026, City Council adopted a finding of Categorical Exemption as set forth in CEQA Guidelines, Section 15301 for Existing Facilities, which exempts projects involving a negligible or no expansion of an existing facility. Furthermore, the “Common Sense” exception as set forth in the CEQA Guidelines, Section 15061(b)(3) apply to this project. The proposed amendment remains within the scope of the previously adopted Class 1 and Common Sense exemptions, and no exceptions to the exemptions apply. FISCAL IMPACT Funding for the additional costs of the Support Agreement will be an additional payment in annual installments of $10,559.52. Initial Funding for year one is included in the Airports Department FY27 budget. Funding for subsequent years will be incorporated to the Airlines rates and charges. There is no impact to the General Fund from this action. Attachments: Second Amendment to Amadeus Support Agreement First Amendment to Amadeus Support Agreement Original Executed Amadeus Support Agreement