REPORT TO THE CITY COUNCIL FROM: DOUGLAS SLOAN, City Attorney BY: RAJ SINGH BADHESHA, Assistant City Attorney SUBJECT ..Title Actions pertaining to Master Service Agreement for document management in the City Attorney's Office: 1. Approve the finding that Innovative Computing Systems, Inc., is uniquely qualified; and 2. Approve a Master Service Agreement with Innovative Computing Systems, Inc., for $128,840, for the iManage document management system. ..Body RECOMMENDATION Staff recommends that City Council approve the finding that Innovative Computing Systems, Inc., (ICS) is uniquely qualified and approve a Master Service Agreement with ICS for $128,840, for the iManage document management system. This is recommended by both the City Attorney's Office and ISD. EXECUTIVE SUMMARY Due to an increasing need for efficiency in document management and increasingly digital workflow, the City Attorney requires a legal document management system to house and organize files used in providing legal services. The Master Service Agreement addresses the migration and ongoing storage and management of City Attorney documents to the iManage document management system as well as ongoing maintenance for the same. No additional funding is required for this Fiscal Year. BACKGROUND The City Attorney's Office serves as the in-house law firm for the City. In recent years, the office has realized a greater need for efficient document management and explored potential mechanisms to address the need. The Information Services Department (ISD) has been rolling out software aimed at creating similar efficiencies city-wide. The CAO and ISD examined the viability of using currently available City software to address CAO's needs and have jointly determined that available software does not address the unique needs of the CAO, nor does it accomplish the efficiencies that a more specialized law firm-oriented software program can. With input from ISD, CAO interviewed three firms that provide document management services and software to law firms. The selection committee determined ICS provided the best value to the City because of its use of the iManage document management software and its unique storage and retrieval functions. Furthermore, iManage provides an up-to-date user-friendly interface mirroring modern online search engines which makes implementation easier for new users. iManage will also integrate into Prolaw, the City Attorney's Office's current calendaring and assignment processing system. iManage is designed to be used by law offices to store and manage documents and is used by at least 70 government law offices across the United States, including: the US Federal Labor Relations Authority, State of Tennessee, State of Kansas Attorney General's Office, California Office of State Public Defenders, City of Henderson, City of Corona, City of Santa Ana, and the Los Angeles Department of Water and Power. ISC provides installation and maintenance services relating to iManage, including setting up file structures and workflow efficiencies. Therefore, ICS is uniquely qualified to provide document management software and services. Administrative Order 6-28 does not require a Request for Proposal or Request for Qualification process for these services because the contract amount is less than $149,000. Nevertheless, the City Attorney has determined that ISC is uniquely qualified to provide the services needed due to its specialized expertise in implementing the iManage legal document management which has a unique search and storage design suitable for government law offices. ENVIRONMENTAL FINDINGS Pursuant to California Environmental Quality Act (CEQA) Guidelines Section 15378, this item is not a project for the purposes of CEQA. LOCAL PREFERENCE Local preference was not implemented because none of the interviewed firms qualify as a local business. FISCAL IMPACT If approved this item will not impact the General Fund in the 2021-2022 Fiscal Year. The total contract amount of $128,840 will be paid by the City Attorney's Office budget, which has sufficient funds for this expenditure. Renewals of the software license are estimated to cost $15,360 annually and will need to be appropriated in future City Attorney's Office budgets. Attachments: Master Service Agreement